HR for Mumbai's retail chains and QSR brands
Multi-store attendance, shift swaps, peak-season scaling and mobile-first ESS. Built for stores in Phoenix, Inorbit, Linking Road and every neighbourhood high street.
Tired of these HR headaches across your stores?
Retail HR runs on six recurring fires every week. factoHR puts each one out.
Multi-store attendance
40 stores across Mumbai. Each store manager runs their own WhatsApp group. Payroll guesses the rest.
Shift swap chaos
Store staff swap shifts on WhatsApp. Manager forgets. Payroll counts wrong hours.
Peak-season hiring spikes
Diwali, sale events, Christmas. 200 part-timers in 2 weeks. HR onboarding bottleneck.
Part-time + full-time mix
Different wage rules, different statutory coverage. Payroll runs twice, mistakes double.
Holiday & weekly-off rosters
Stores open on weekends and most holidays. Off-day rotation is a spreadsheet nightmare.
Store-manager reporting
Area manager wants per-store productivity, payroll cost, attrition. HQ HR exports manually.
How a Mumbai retail chain splits
Store-level visibility for managers, rollup for area heads and HQ.
factoHR for retail, in 4 modules
Configured for multi-store, mobile-first, peak-season workforces.
Multi-store attendance
One platform, every store, every shift.
- Selfie punch + geo-fence per store
- Store-level payroll cost dashboard
- Roll-up to area / region / HQ
Shift swap workflow
Swap, approval, payroll, all in the app.
- Staff initiates swap from mobile
- Supervisor approves with one tap
- Payroll auto-applies updated hours
Peak-season scaling
Onboard 200 in 2 weeks. Offboard cleanly after.
- Bulk onboarding with Excel import
- Aadhaar e-sign on offer + KYC
- Fixed-term contracts with auto-end-date
Mobile-first ESS
Store staff don't sit at desks. The app does everything.
- Payslip view, leave apply, swap request
- Multi-language UI (Marathi, Hindi, English)
- Push notifications for roster changes
Every law a retail chain has to follow
Click any guide. factoHR auto-applies the rules.
A retail HR head's day on factoHR
From open to close, every store covered.
AM
Store roster check
40 stores opened on schedule. 3 absences flagged. Swap requests pending.
PM
Shift swaps approved
5 swaps approved by store managers in the mobile app. Payroll auto-recomputes affected hours.
PM
Peak-season hiring batch
50 part-timers for Diwali season uploaded via Excel. Aadhaar e-sign on offer letter completes overnight.
PM
Area-manager review
Mumbai area head pulls per-store productivity, payroll cost and attrition for review with HQ.
PM
Holiday roster published
Diwali week off-day rotation locked. Each staff member gets a push notification with their schedule.
Retail & QSR FAQs
Does it work across 40+ stores in Mumbai?
Yes. Multi-store and multi-location are first-class. Each store has its own geo-fence, roster, supervisor and reports, with rollup at area and HQ level. Used by retail brands with 100+ stores across India.
How does the shift swap workflow work?
Store staff initiate a swap request from the mobile app. Supervisor sees it in their queue. One-tap approval. Payroll automatically picks up the updated shift. Audit log of every swap preserved.
Can we onboard 200 part-timers quickly for festive season?
Yes. Bulk Excel import + Aadhaar e-sign + auto-generated offer letters + KYC + payroll setup. A 200-employee batch typically completes onboarding in 3-5 days, fully digital.
Is the mobile app available in Marathi and Hindi?
Yes. The ESS app supports English, Hindi and Marathi. Store staff who prefer regional language can switch in their profile. Push notifications also localised.
How are part-time and full-time staff handled differently?
Different payroll rules, statutory coverage and leave policies per employee category. Part-time staff often fall below ESIC and PF thresholds, but factoHR validates this per employee, per month, to keep you compliant.
HR built for retail floors, not desks
14-day free trial. No credit card. Our Mumbai team has rolled out factoHR for retail brands across Phoenix, Inorbit and street-front stores.